Hoodies

After receiving a message from a customer, I will promptly acknowledge their inquiry and provide a timeline for when they can expect a response or resolution. I will take the necessary time to thoroughly review their message and understand their needs or concerns. Depending on the nature of the message, I may reach out via phone or email to gather further information or provide a detailed response. Throughout the follow-up process, I will maintain open communication with the customer, keeping them informed of any updates or progress. Once the issue has been resolved or the inquiry has been answered satisfactorily, I will ensure that the customer is fully satisfied with the resolution and offer any additional assistance if needed.